Managed Print Services
Managed Print Services. Less Administration. Greater Control.
From toner replenishment to ongoing maintenance and print cost management, PRINTAU helps Australian businesses simplify the way they manage their office printers.
Whether you're operating a single office or managing equipment across multiple locations, we can help you explore a managed print arrangement suited to your equipment, usage and support requirements.
Simplify your printing
Your Printers Shouldn't Be Another Business to Manage.
Running an office means relying on equipment that works when you need it.
But organising toner, arranging maintenance, dealing with printer faults and keeping track of printing expenses can create unnecessary administrative work.
A managed print service brings selected printing requirements into an organised service arrangement, giving your business a clearer process for managing equipment, consumables and ongoing support.
At PRINTAU, we tailor these arrangements to the equipment and services your business actually needs.
Toner & Consumables
Arrange toner replenishment for covered equipment through an agreed supply process, helping your team spend less time managing printer supplies.
Maintenance & Technical Support
Access service and maintenance arrangements for eligible equipment, with PRINTAU coordinating support through its established service network.
Print Usage & Cost Visibility
Better understand equipment usage and the running costs associated with your printing arrangements.
Fleet Coordination
Manage printing requirements across several devices or offices with a consistent point of contact.
The services included in each arrangement depend on the equipment, location and agreed service coverage.
Consumables management
Less Time Ordering Toner. More Time Getting Things Done.
Running out of toner at the wrong time can interrupt an otherwise productive office.
PRINTAU can coordinate toner supply for printers covered under an agreed managed print arrangement.
For compatible equipment, monitoring tools may help provide usage information and supply alerts, supporting more efficient replenishment.
Where automated monitoring isn't available or suitable, alternative ordering and meter-reading arrangements may be used.
Coordinated Supply
An established process for ordering and replenishing consumables for covered equipment.
Usage Information
Print volumes and device information may help identify ongoing consumable requirements.
Less Administration
Reduce the need for staff to independently source toner for every supported device.
Ongoing equipment support
Support That Doesn't End After Installation.
Printer maintenance and technical support are important parts of keeping an office operating efficiently.
PRINTAU coordinates servicing for equipment covered by its managed print agreements, using appropriate technical support and service partners.
Whether your business operates a single multifunction device or equipment across multiple locations, we aim to make reporting issues and coordinating assistance straightforward.
A Clear Service Request Process
Report printer issues through PRINTAU's established support channels, including our online service request assistant.
Coordinated Technical Assistance
We assess and coordinate service requirements according to the equipment and agreed coverage.
Ongoing Account Management
A consistent point of contact to help coordinate equipment and service-related enquiries.
Existing equipment
Already Have Printers? Let's See If We Can Support Them.
You don't always need to replace your existing office printers to explore a managed print solution.
If your business already owns or leases printing equipment, PRINTAU may be able to provide suitable maintenance, toner supply or managed print services for eligible devices.
We'll need to understand the equipment you're using, where it's located and the type of support you're looking for before confirming what's available.
Eligibility and service availability depend on the manufacturer, model, equipment condition, location and proposed service arrangement.
Flexible business solutions
Printing Support for One Office or Many.
Different businesses have different equipment fleets and operating requirements.
A single office may need reliable toner supply and maintenance for a handful of printers.
A larger organisation may need more coordinated support across multiple locations, equipment types and usage patterns.
PRINTAU can discuss suitable arrangements for both, drawing on its Australian service partner network where coverage is available.
Single Office Solutions
An organised approach to supporting everyday office printing requirements, consumables and maintenance.
Multi-Location Print Management
Coordinated printing and service arrangements for businesses operating equipment across multiple sites.
Print cost management
Understand What Your Printing Really Costs.
Printing costs extend beyond the equipment itself.
The number of pages produced, colour and black-and-white usage, toner consumption, maintenance requirements and agreed service charges can all influence ongoing expenditure.
PRINTAU considers relevant usage and equipment requirements when preparing managed print proposals, helping businesses understand the structure of their proposed printing costs.
- 01
Colour & Black-and-White Print Usage
- 02
Cost Per Page
- 03
Equipment & Consumables
- 04
Maintenance & Service Arrangements
Clearer information helps businesses evaluate their printing arrangements and make informed decisions.
Our approach
A Practical Approach to Managed Printing.
- 01
Understand Your Equipment
We discuss the printers you use, their locations, printing requirements and the services your business needs.
- 02
Assess Service Suitability
We consider equipment compatibility, expected usage and the service arrangements available for your business.
- 03
Prepare a Proposal
We outline the recommended services, applicable charges and proposed coverage for your consideration.
- 04
Establish Your Service Arrangement
Once agreed, we coordinate the applicable monitoring, consumable supply and support arrangements.
FAQs
Frequently Asked Questions
What is included in a managed print service?
Managed print arrangements can include toner supply, maintenance, service coordination and print usage management. The specific inclusions depend on the equipment and agreement.
Can PRINTAU manage printers we already own?
Potentially. We can review the make, model, condition and location of your existing equipment to determine whether a suitable service arrangement is available.
Do I need to lease new printers to use managed print services?
Not necessarily. Eligible existing equipment may be supported under a separate managed print arrangement without requiring new equipment to be supplied.
Do you service every printer brand?
No. Service availability depends on the manufacturer, model, equipment condition, location and available technical support arrangements. Contact us with your equipment details so we can assess whether we can help.
Can you support printers across multiple office locations?
Yes, subject to equipment suitability and service availability in each location. We can discuss coordinated arrangements for businesses operating across Australia.
How are managed print services charged?
Charges depend on the proposed arrangement and may include agreed per-page rates, minimum charges or other service fees. We'll explain the applicable pricing and inclusions in your proposal.
Does a managed print agreement replace my existing printer lease?
No. Equipment finance and managed print services are separate arrangements unless expressly agreed otherwise. Entering a managed print agreement does not automatically terminate or pay out an existing equipment lease.
Looking for new equipment? Explore printer & copier leasing
Take the Hassle Out of Managing Your Printers.
Whether you're exploring a managed print solution for existing equipment or planning ongoing support for a new fleet, we'd welcome the opportunity to understand your requirements.
Prefer email? hello@printau.au